YOUR CUSTOMER ACCOUNT
Welcome to WomensPortal.in
Your customer account provides a secure and convenient way to shop from Women Entrepreneur across India. It allows you to manage your orders, personal information, addresses, and account preferences from one place.
Our Marketplace is designed to make shopping simple while supporting women-led enterprises and local communities.
Dashboard Overview
After signing in, your account dashboard provides access to the following features:
| Section | What You Can Do |
| My Orders | View current and previous orders, track order status, and download invoices. |
| Returns & Refunds | Request eligible returns or replacements and monitor the status of your request. |
| Invoices | Download GST-compliant invoices for completed orders, where applicable. |
| Payment Methods | Manage your preferred payment options for faster checkout. Payment credentials are securely processed by authorised payment gateway providers and are not stored by the Marketplace. |
| Saved Addresses | Add, edit, or remove shipping and billing addresses. |
| Wishlist | Save products for future purchase. |
| Profile Settings | Update your personal information, password and communication preferences. |
| Support | Contact Marketplace Support regarding orders, returns or general assistance. |
Account Security
Protecting your personal information is important to us.
To help keep your account secure, you should:
- Choose a strong and unique password.
- Keep your login credentials confidential.
- Log out after using shared or public devices.
- Immediately notify us if you suspect unauthorized access to your account.
The Marketplace uses appropriate security measures to protect user information. Payment transactions are processed through authorised payment gateway providers using secure encryption technologies.
Managing Your Orders
Your account allows you to:
- View order details and status.
- Download invoices where applicable.
- Track shipment updates provided by sellers or logistics partners.
- Contact the seller or Marketplace Support regarding order-related queries.
- Submit eligible return or replacement requests in accordance with the Return, Refund & Replacement Policy.
Shipping and Delivery
Products listed on MahaBachatGat are sold and shipped by independent sellers.
Estimated delivery timelines and shipping information are available on the respective product pages and in your order details.
Delivery may vary depending on the seller’s location, product availability and courier network.
Returns and Refunds
If an item qualifies for return or replacement under our Return, Refund & Replacement Policy, you may submit a request through your customer account within the applicable return period.
Approved refunds will be processed in accordance with the applicable policy and payment method.
Profile and Preferences
You may update your account information at any time, including:
- Name
- Mobile number
- Email address
- Password
- Shipping and billing addresses
- Communication preferences
Please ensure your information remains accurate to facilitate order processing and customer support.
Communication Preferences
Your account enables you to manage the communications you receive from the Marketplace, including:
- Order confirmations
- Shipping updates
- Return and refund notifications
- Important account or security alerts
- Promotional offers and newsletters (optional)
You may modify your communication preferences at any time through your account settings.
Supporting Women Entrepreneurs
Every purchase made through MahaBachatGat helps create opportunities for Self-Help Groups (SHGs), women entrepreneurs, artisans and rural producers across India.
By choosing products available on our Marketplace, you contribute to promoting local entrepreneurship, traditional craftsmanship and sustainable livelihoods.
Need Assistance?
If you require help with your account, orders or Marketplace services, please contact us:
Email: support@womensportal.in
Phone: +91 7588203070
Support Hours: Monday to Saturday, 10:00 AM – 6:00 PM (IST)